Our Value Proposition
The rest of the story is about our people, our values, our passion for transformative change — intangibles that can't be financially measured but that truly make the difference. One by one, our clients experience the power of these intangibles, making CSI the “Go-To” firm that supports clients to ultimately transform the health care system that we have today.
- Our People: CSI is proud to showcase the most experienced consulting team in Canada for more than a decade. Whereas our competitors typically have a mix of senior, mid-level and junior staff, every member of the CSI team is a senior level resource, having years of experience working in organizations just like yours prior to becoming consultants. This means that we have all walked a mile in your shoes and bring an unparalleled ability to deliver practical, achievable and sustainable solutions. The advantages of this staffing model to our clients cannot be overstated!
- Our Values: CSI was founded on a set of core principles that continue to guide us every day. We understand that the system is publicly funded, which means that we have a duty to deliver services as efficiently and effectively as possible, ensuring that our clients always get exceptional value for money for all services delivered by CSI. We will always tell clients what they need to hear, even if it is not what they want to hear. We never mislead clients with a “bait and switch” model that presents one team during the marketing stage and substitutes a less experienced team to do the actual work. And, we only pursue projects that can contribute to longer-term goals of system sustainability.
- Our Passion for Transformative Change: Regardless of the province or country we work in, today’s health care system encompasses multiple providers and multiple organizations, all working in various structures and processes that increasingly need to be aligned and integrated to ensure successful outcomes for the people they serve. The end result is a complex puzzle that depends not only on each individual part but also on how each part fits within the whole to achieve the overall goal of having an effective and efficient health system that delivers the highest standards of care. It is our belief that the emerging “new world order” for health systems will be 100% focused on a Population Health Mandate grounded in the Social Determinants of Health and built around a truly transformative policy agenda.